Simply click on a question to show or hide the answer.
Q. Why don't you take Online or Virtual Estate Agents?
A. We want to support the Local Estate Agents as much as we can and try to keep our High Streets busy. We see Local Estate Agents as an important part of the High Street and to be brutally honest..... we think they do a better Job than the onliners.
Q. How much does it cost?
A.To register your Agency on WonderProperty so your business can been seen to all our users is completely FREE. Our Portal is FREE to use for all users and they do not have to register if they do not want to.
Agents can upgrade to receive additional benefits and details are given in the memberships area.
Q. How does it work?
A. That's easy.
An Estate Agent Registers their business on WonderProperty and we receive an alert that you have done this. Once we carry out a check on your Business to see that the content you uploaded is appropriate and your business is what it says it is we then activate your account. The process takes about 15 minutes from when you register so it's pretty much immedate.
Q. What are the benefits of registering with WonderProperty?
A. By registering with WonderProperty your business would receive more new fresh leads from our users. Being the first to register with us will ensure that you have an advantage over your competitors by showing Landlords and Property Sellers that you are doing more than the competition to sell or rent their property.
Your Business would also get more exposure to customers looking for your services. Some of the benefits are:
WonderProperty Matching - our algorithms are unique to WonderProperty and the industry enabling you to receive response from new customers who have Property To Rent or Sale.
WonderProperty E-mail Alerts - you can receive email alerts of tenants who want to rent your property direct to your PC.
WonderProperty Account Pages - You get unique account pages where you can manage your details alerts and add properties manually and manage them if you need to. In your account pages you will find many other functions where we can promote your business.
WonderProperty Activity - this enables you to get information on how many times your property has been viewed, how many Messages and Alerts you have received and how many Mobile Texts have been sent etc
WonderProperty Online Now - A unique feature to the industry and WonderProperty allowing customers to see your business is active.
WonderProperty Photos - This facility enables you to upload onto the WonderProperty site up to 3 photographs of your property. This has proved to attract more interest from Tenants.
Q. Why use WonderProperty?
A. By using the WonderProperty Website you giving your business much more exposure and fresh leads whilst at the same time telling the public that you are using all the latest Portals to sell or rent their property and showing them that you are doing far more than your competitors are doing in your local area.
Our services are also significantly cheaper than the traditional "advert in a paper once a week" route and other Portals
Q. My details are incorrect, how do I correct them?
A. Just log into YOUR ACCOUNT PAGES perform any amendments and click update, its as easy at that.
Q. Do you keep my details private?
A. Your privacy is extremely important to WonderProperty.
It is our policy only to collect the information that is required to perform your matches, and to use this data only to improve our service to our customers.
The information you provide to WonderProperty will not be distributed to other companies outside of WonderProperty or the Wonder Group without your permission.
Q. I have a question that is not covered here, how do I get an answer?
A. Just CONTACT US and we will try and help you.
Q. What if I find a problem with the site?
A. Please let us know straight away.
We pride ourselves on customer satisfaction so if there are any problems we will address them urgently.
Q. What if I was disconnected during register?
A. Don’t worry.
Just log on register again. Any details entered the first time should have been saved for you.
Q. What if I forget my username and password?
A. Don’t worry.
Just go to the REGISTRATION PAGE and click on the "Forgotten Password" button and follow the on screen instructions.
Q. How do I log in to WonderProperty?
A. If you have signed up then just go to the AGENT LOGIN PAGE and enter your Username (Your registered email address) and Password.
If you have not registered then you can register here REGISTRATION PAGE
Q. How long do my details remain active?
A. Your details will remain active for as long as you want or have registered for.
Q. How do I get a refund?
A. Please contact us within 24 hours of your payment transaction.
A refund will be at the management's discretion.
Q. Can I pay with a credit card?
A. Yes, we accept Visa, MasterCard, Switch, Solo and Delta. Payments are processed securely by WorldPay.
WonderProperty accepts the following payment methods:
Q. Is my payment secure?
A. For sure, we use WorldPay for processing all payments.
The secure server software (SSL) encrypts all information you input before it is sent to them. Furthermore, credit card information is not stored on our servers...in fact, we never even see it!